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Tuesday, July 15, 2025

Expected viva questions for your project titled “Customers’ Perception towards GST in Thoothukudi District...

 

I. General / Introduction-Based Questions

  1. What motivated you to choose this topic?

  2. Why did you focus on Thoothukudi district specifically?

  3. What is the main objective of your study?

  4. What do you understand by customer perception?

  5. Can you explain GST in simple terms?

  6. What are the major changes after the introduction of GST in India?

II. Research Problem and Objectives

  1. What is the research problem you identified?

  2. What are your research objectives?

  3. Did you frame any hypotheses for your study?

  4. What are the key variables considered in your study?

III. Review of Literature

  1. What did you learn from the literature review?

  2. Mention any two major studies related to GST and customer perception.

  3. How is your research different from previous studies?

IV. Methodology

  1. What research design did you adopt?

  2. What sampling technique did you use? Why?

  3. What is your sample size and how was it determined?

  4. What tools were used to collect primary data?

  5. Did you face any difficulties in data collection?

  6. What type of data analysis techniques did you apply?

V. Data Analysis and Interpretation

  1. What are the major findings of your study?

  2. What did the data reveal about people’s awareness of GST in Thoothukudi?

  3. How did customers respond to GST implementation?

  4. Are people satisfied with the billing and transparency under GST?

  5. What is the perception of small business customers vs salaried individuals?

  6. Did any demographic variable influence customer perception?

VI. Results, Findings, and Suggestions

  1. What are your key findings?

  2. Did your results support your hypotheses?

  3. What suggestions do you offer based on your findings?

  4. How can GST awareness be improved among rural customers?

  5. Did you find any gap between customer expectation and actual GST impact?

VII. Limitations and Scope

  1. What were the limitations of your study?

  2. How can your study be extended in future research?

  3. Could your results be generalized beyond Thoothukudi?

VIII. Practical and Policy Implications

  1. How can your findings help policymakers?

  2. What is the relevance of your study for traders or tax consultants?

  3. How can GST compliance be made more customer-friendly?

IX. Personal Learning and Reflections

  1. What did you personally learn from this project?

  2. How has this research enhanced your knowledge of taxation or customer behavior?

  3. If you had to redo this project, what would you change?

  4. How did you ensure objectivity in your research?


With Regards.,    
                                                                                                          
Dr Anthony Rahul Golden S 
M.Com., M.Phil., NET., Ph.D., MBA.,SET., NET., M.A., M.Sc. (Psy)., M.A.,  PGDBA., 
Asst. Professor of Commerce., Loyola College (Autonomous), Chennai - 34
Mobile No- 91+9176313545
https://yesrahul.blogspot.com/

https://orcid.org/0000-0001-8071-4801

https://www.researchgate.net/profile/Anthony-Golden-S 
https://scholar.google.com/citations?hl=en&user=faw7X-UAAAAJ
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